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Frenemies

The Epic Disruption of the Ad Business (and Everything Else)

Audiobook
1 of 1 copy available
1 of 1 copy available
An intimate and profound reckoning with the changes buffeting the $2 trillion global advertising and marketing business from the perspective of its most powerful players, by the bestselling author of Googled
Advertising and marketing touches on every corner of our lives, and is the invisible fuel powering almost all media. Complain about it though we might, without it the world would be a darker place. And of all the industries wracked by change in the digital age, few have been turned on its head as dramatically as this one has. We are a long way from the days of Don Draper; as Mad Men is turned into Math Men (and women—though too few), as an instinctual art is transformed into a science, the old lions and their kingdoms are feeling real fear, however bravely they might roar.
Frenemies is Ken Auletta's reckoning with an industry under existential assault. He enters the rooms of the ad world's most important players, some of them business partners, some adversaries, many "frenemies," a term whose ubiquitous use in this industry reveals the level of anxiety, as former allies become competitors, and accusations of kickbacks and corruption swirl. We meet the old guard, including Sir Martin Sorrell, the legendary former head of WPP, the world's largest ad agency holding company; while others play nice with Facebook and Google, he rants, some say Lear-like, out on the heath. There is Irwin Gotlieb, maestro of the media agency GroupM, the most powerful media agency, but like all media agencies it is staring into the headlights as ad buying is more and more done by machine in the age of Oracle and IBM. We see the world from the vantage of its new powers, like Carolyn Everson, Facebook's head of Sales, and other brash and scrappy creatives who are driving change, as millennials and others who disdain ads as an interruption employ technology to zap them. We also peer into the future, looking at what is replacing traditional advertising. And throughout we follow the industry's peerless matchmaker, Michael Kassan, whose company, MediaLink, connects all these players together, serving as the industry's foremost power broker, a position which feasts on times of fear and change.
Frenemies is essential reading, not simply because of what it says about this world, but because of the potential consequences: the survival of media as we know it depends on the money generated by advertising and marketing—revenue that is in peril in the face of technological changes and the fraying trust between the industry's key players.
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    • Library Journal

      January 1, 2018

      Longtime "Annals of Communications" columnist for The New Yorker, NYPL Literary Lion Auletta examines the $2 trillion global advertising/marketing business, seriously under siege since the Digital Age dawned. With conversations from old-guard Sir Martin Sorrell, head of the world's largest ad agency holding company, to Facebook's Carolyn Everson.

      Copyright 2018 Library Journal, LLC Used with permission.

    • AudioFile Magazine
      Longtime NEW YORKER contributor Ken Auletta intelligently discusses the changes in global advertising, emphasizing the perspectives of the most powerful players and influencers. A great deal of our economy is directly tied to media used for advertising and marketing. Both are fraying around the edges, resulting in those who desire to promote products, those who broker advertising agencies, and those who are Internet powerbrokers becoming simultaneously friends and enemies: "frenemies." Jonathan Todd Ross's warm, friendly baritone effectively enlightens listeners on MediaLink's founder and CEO, Michael Kassan, who is portrayed as the ultimate representative of the sea changes in global marketing. There is much to learn here, and it is presented in a most entertaining manner. W.A.G. © AudioFile 2018, Portland, Maine
    • Publisher's Weekly

      April 16, 2018
      New Yorker media critic Auletta (Googled) masterfully maps the rapidly evolving topography of the advertising industry. Once a freewheeling, three-martini-lunch, money-flowing industry, advertising has undergone drastic changes in the decades since the Mad Men era, particularly since the advent of the Internet, and Auletta ably traces the dramatic shifts. He profiles executives at established powerhouses, such as MediaLink’s Michael Kassan and Wenda Millard, WPP’s Martin Sorrell, and GroupM’s Irwin Gotlieb, as well as newer power players, such as Carolyn Everson, Facebook’s v-p of global marketing. Perhaps most prescient is Auletta’s spot-on analysis of the interplay between traditional and social media, including traditional-media executives’ concerns over the tremendous amount of data available to Facebook and Twitter and the competitive edge it brings to those platforms over long-standing outlets like TV and magazines (not to mention the related privacy concerns.) Other fascinating topics include how efforts such as Citibank’s Citi Bike bike-sharing program in New York City and YouTube Red represent new forms of advertising; how Facebook fell prey to Russian attempts to influence the 2016 U.S. presidential election; and how smartphones have revolutionized advertising. Intelligent and well researched, Auletta’s lively survey serves as an excellent primer to a brave new world.

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